What are we doing regarding your safety?

The BikeSharing community is essentially built on trust. Everyone can join the platform, so we have implemented a few features that can help your decision to trust someone or not:

• 1. Profiles : Our members are encouraged to fill out a basic profile (including a picture), telling you a bit more about themselves.
• 2. References : After each 'transaction', whether it be borrowing or lending, people are encouraged to leave a reference for each other, informing others about their experience.
• 3. Messaging : In-app messaging allows you to get to know someone a bit better before borrowing / lending a bicycle.

What can you do to ensure your safety as a bike owner?

• Review a profile carefully and ask for more information through messages if you like. Pay close attention to a user's references. If the user has no references yet, get to know them through the system first.
• Write thorough references so that other people know what to expect.
• Check your bicycle together with the bike user to make sure you both know in what condition the bicycle is before someone rides it.
• Exchange phone numbers so that you can contact each other if necessary.
• Propose to ride along. People may appreciate to view your city through a local's eye.
• Agree on a specific time at which the bike should be returned, to avoid disappointment or problems.

What can you do to ensure your safety as a borrower?

• Review a profile carefully and ask for more information through messages. Pay close attention to a user's references. If the user has no references yet, get to know them through the system first.
• Write thorough references so that other people know what to expect.
• Check if a bicycle is in good working order before riding it. Make sure nothing is broken and everything the owner listed is on the bike (lock, lights, ...).
• Exchange phone numbers so that you can contact each other if necessary.
• Agree on a specific time at which the bike should be returned, to avoid disappointment or problems.

Our privacy policy

You can control all the information and content that you share on bike-sharing.org. We're a community built on trust, so we ask you to use real data. Here's what we do for your privacy:

• Your username is never fully displayed. We will display your first name and the first letter of your last name.
• Your e-mail address is never shown. It is only used so that we can e-mail you.
• Your profile is only viewable / searchable by other members.
• Only members will be able to send you a private message through the site.

We believe in protecting your information and are therefore encrypting sensitive data and we're not sharing it with any third parties, but we do reserve the right to transfer such information without consent to prevent an emergency, to help you or others who may be in a dangerous situation, to protect or enforce our rights, to protect or enforce the rights of a third party or in response to a court order or subpoena as otherwise required or permitted by law. We never sell, make available, or exchange your information with any other website or service.